ACCESSIBILITY
Here you’ll find answers to everything accessibility
Festival Access Information
We accommodate customers with disabilities / accessibility needs wherever possible. As much as we’d like to, we can’t control the weather, so bear in mind that should it rain, the festival may be muddy and there aren’t solid pathways.
We are pleased to be working with Nimbus Disability, using their Access Card Scheme to provide our customers with accessed requirements a more consistent and better experience.This will mean that from 2025 we will use the scheme for all customers which requires support, such as an essential companion ticket, access.
All guests and customers requiring these access provisions will go via Nimbus to have their access requirements validated so we can not only provide those reasonable adjustments but protect them from potential misuse.
For help and support applying for your Access Card, please visit the Access Card Support Page by clicking here. https://knowledge.accesscard.online/
Our partners at Nimbus, will undertake a free application for you to use your Digital Access Pass (DAP) in purchasing tickets, applying for accessible camping, and so much more, and you will need to provide relevant evidence in order for them to allocate the relevant symbols that represent the barriers you face.
You can apply for the Paradhis Festival / Quick Panda Productions Digital Access Pass for free below. Once approved, this pass is valid for three years, so no need to apply agin for the following two years.
NIMBUS ACCESS CARD
There will also be the option to upgrade to an Access Card for £15.00 which you can use at other venues, events, attractions throughout the UK. Validating this way ensures everyone gets the right support while preventing any misuse.
HOW TO BUY TICKETS WITH ADDITIONAL ACCESSIBILITY FEATURES
To buy tickets with additional accessibility features and then provide evidence of your access requirements, you should aim to complete the following three steps within 7 days of the ticket purchase.
We will be emailing all relevant accessibility information to the applicants original email. Companion tickets will come through separately under the same email you bought your ticket with.
Application closes on the 16th June 2026
Please go to FAQs if you have passed this date
1. BUY YOUR TICKETS
Select your event ticket (Adult, camping, motorhome etc.) Not including any additional Accessibility features that you require. Proceed through payment to complete your booking. If you do buy parking tickets or companion tickets, you will not be refunded.
2. APPLY FOR ACCESS VALIDATION
To validate your access requirements you’ll need either a free Paradhis / Quick Panda Productions Digital Access Pass or an Access Card (only needed to be completed once and can be used for all Quick Panda Productions Events).
If you already have an Access Card or completed the free Quick Panda Productions free pass, you can skip to section 3.
If you don’t already have one of these, you can apply here
3. SUBMIT YOUR ACCESS REQUIREMENTS FORM
Once you have a free Paradhis / Quick Panda Digital Access Pass or an Access Card, and you have purchased all other tickets you require you must submit this to us by filling out the Access Requirements Form, using the button below.
Once we have received and processed your evidence we will send you an email to confirm. Please note, it can take up to 10 days for us to process your information. Please be patient, we will get in touch with you. Do not email to chase unless 10 days has passed.
This access requirement form must be completed for each event so we know that you will be attending and we can accommodate.
APPLY FOR YOUR ACCESS REQUIREMENTS HERE
ACCESS FACILITIES AND INFORMATION
FACILITIES
We always aim to implement the most appropriate adjustments to make the festival accessible to all. We tend to find that wheelchair users or physically disabled customers like to watch the performances from one of the side of our stages due to there being a bit more space and away from the audience. If the ground is wet, it may be difficult for wheelchair users to navigate the arena. .
DIFFICULTY WITH DISTANCES OR QUEUING AND STANDING
For people with limited mobility or struggle with distance then we do offer walking routes that is shortest from the accessible camping to the main arena of no more than 60m. These tracks are generally hardstanding and could become uneven and difficult if wet. There are always places to sit and relax around the bars and traders, but you are also welcome to bring you own chair with you if require taking breaks in-between walking.
ACCESS TO TOILETS
If you may have a hidden impairment and need urgent access to facilities we always have accessible toilets located alongside every main bank of toilets in the festival arena and all camping sites. If you are uncertain where the nearest toilet block is when you arrive then please chat to any of our steward team for directions.
ESSENTIAL COMPANION
We recognise that you may need to bring an Essential Companion for whatever reason and that you will require an additional ticket for this support. If you have a +1 on your access card, you can receive 1 x additional festival entry ticket free of charge to help you.
You will need to apply for this using our requirement form after you have purchased all other tickets required.
Please note if you purchase a companion ticket we cannot offer a refund.
DIFFICULTY WITH VISUAL INFORMATION
All our walking routes are always well lit with bold, easy to read signs, leading from the accessible campsite to the main arena with stewards and security to help guide the way also. We do recognize you may need help, so we also allow you to have an Essential Companion if you have a +1 on your Access Card or Digital Pass.
You will need to apply for this using our requirement form after you have purchased all other tickets required.
Please note if you purchase a companion ticket we cannot offer a refund.
DIFFICULTY WITH AUDIBLE INFORMATION
We don’t currently have any hearing loops or sign language interpreters on site to help. But there will always be friendly and helpful staff and stewards in all major locations over the site that can help you with information if you are struggling.
ADDITIONAL INFORMATION
If there is any additional support that you made need onsite the please do check if the questions have not already been answered in our FAQs or get in contact via the contact form.